Privacy Policy


Protecting the security and privacy of your personal data is an important factor for us; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data we may collect,how we use and safeguard that data and with whom we may share it.


Collection of Data

Non-Personal Data

The usage of our website is basically carried out without the entry of personal data. When you access our Web sites, we may automatically (i.e.,not by registration) collect non-personal data which cannot be assigned to a particular user (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data within the Maintenance Supply to monitor the attractiveness of our Web sites and improve their performance or content.


Personal data (e.g. your name, address, telephone number or e-mail address) is only collected by us when voluntarily choose to provide us with it (e.g. by registration, survey), respectively provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.


The personal data which you chose to provide us with we will use generally to:


_ respond to your inquiry;

_ process your order; or

_ provide you access to specific information or offers


To maintain customer relations it may also be necessary to:

_ store and process personal data and share it within the Maintenance Supply to better understand your business needs and how we can improve our products and services needs or to conduct online surveys to understand our customers needs better.


Naturally we understand if you do not want to allow your personal data to be used for our customer relationship support (particularly for direct marketing or market research). We will therefore not sell or market your data to any third party other than those within the Maintenance Supply .


Maintenance Supply will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the collection, use or disclosure:

_ is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected;

_ is necessary to prepare, negotiate and perform a contract with you;

_ is required by law or the competent governmental or judicial authorities;

_ is necessary to establish or preserve a legal claim or defense; or

_ is necessary to prevent fraud or other illegal activities, such as willful attacks on Maintenance Supply information technology systems to damagedata safety.


Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, andinformation on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will beperformed in accordance with the applicable data privacy protection legalframework.


When you view one of the websites of Maintenance Supply Trading Session-Cookies are used. The Cookie saves information so that called up webpages can be saved. A Session-Cookie is only active as long as your browser is open, the Cookie is automatically deleted by the browser when it is closed. If you do not wish to use Cookies please set up your computer accordingly. If your browser is set not to receive Cookies you can still use the Maintenance Supply Trading websites.


To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Maintenance Supply uses technical and organizational security measures

Maintenance Supply websites contain links to other Web sites. Maintenance Supply is not responsible for the privacy practices or the content of other websites.

In the course of internet developments we will update our privacy policy accordingly. We will post changes to our Data Privacy Protection Policy on this page. Please check this page regularly to keep up-to-date with any changes to the Privacy Policy that may occur.


Maintenance Supply will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Privacy Policy (e.g. to review and update your personal data), please call 01277 200520